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Shipments and returns

Your pack shipment

Packages are typically shipped and delivered to our customers within a 2 week period. Many items will be  delivered faster but we ask for this time frame to cover many tasks that deal with the majority of our orders including custom labeling, packing, shipping times and supplies. Tracking will be received within 72 hours of your order and in most cases, your order will be received within a week of the order. If you wish for expedited tracking and have a UPS or DHL account, we will use your business account to facilitate a faster shipping process.